Thank you Michael we very much appreciate the services you provide us. It means a lot to me personally to have a person like you with character and principles to work with. Thank you again for everything you’ve done for Engage Technologies. Everyone here very much appreciated you seamlessly stepping in to help us when we had somebody struck with covid. Michael I look forward to you being an important part of our operations. There are no small tasks to be done what Lucky Klover does for us is very important and very much appreciated. Have a blessed holiday and again many thanks to you and your staff. ”
Michael, You’re doing things none of your competitors are doing and you’re doing a favor to the person who is doing the work. It’s a chance for them to do better when we do better at something, we feel better about ourselves. The great thing about doing cleaning work is you see a difference immediately cleaning things always makes me feel better. Believe me what your people do is noticed and appreciated working in a clean area makes it a much better place to work. A lot of us spend more waking hours at our workplace than at home. ”
To Whom It May Concern, Mr. Kim and his team at Lucky Klover have been doing the weekly cleaning of our office building for about 8 months now and they are doing a wonderful job. Because our dedication to our clients takes top priority the cleanliness of the office sometimes takes second string. The Lucky Klover team always manages to come in and take care of all the things that get looked over on a regular basis. They truly treat our building as a place of the own and care for it exactly how they would treat and maintain their own homes. We love coming into an extra clean office on Monday mornings and it's all thanks to Mr. Kim and his team. They do a great job and I would recommend them to provide any sort of cleaning service you may require. Sincerely, ”
Good morning Michael, The work done is phenomenal it exceeded my expectation. Appreciate you and your teams continued hard work in bringing our facility to a higher standard of clean. Thank you and take care ”
Good Morning Michael, I did a walk thru this morning and was impressed with the first cleaning. Lunchroom sink, your team did an excellent job on the lunchroom sink! Nice sparkle and shine and clean! Keep it up! ”
Hello Michael, Thank you for the nice cleaning again! The floors, tables, counters, sinks, bathrooms. All is cleaned well. I am very impressed with the cleaning. The soda pop refrigerator is immaculate!!! Thank you again. Hope all is going well. Thanks again for your service. Have a good evening, ”
To everyone at Lucky Klover, I enjoyed meeting with Michael yesterday, and i really appreciate how thorough the proposal is. I will be presenting my findings in our management meeting tomorrow afternoon and we should be making a decision on our next cleaning service at that meeting. I’ve been very impressed with you guys so far, but I’ll let you know as soon as we make our final decision! Take care ”
Good Morning Michael, We are very pleased and impressed with the service from the deep cleaning of the bathroom floors and tile. Bart Schultz mentioned he almost forgot what the floors looked like. Thank you very much to you and your crew on a good job done well! Thank you for the updates and photos of the progress of the job. I truly appreciated it.Thank you again Michael to you and your crew for your hard work in the deep cleaning of our bathroom floors and tiles. They have never looked and felt so clean since they were new! ”
Good Morning Michael, I just got word from our management that we will need to end our contract with you as of 12/31/16. We are cutting back where we can. Two office people have been laid off. When looking at other expenses, the management team decided that our office staff will take turns cleaning our office. Your service has been great, and your management has been wonderful. I am sorry to send you this news. I have enjoyed working with you. Please don’t hesitate to let me know if you need a referral for your business. Sincerely, ”
Hello Mr. Kim! I apologize for not getting back to you yesterday. The building looks WONDERFUL! We are so pleased. What a difference a good clean can really make. It’s the little things that really matter. I am SOOO Happy we found you. There were just two garbage’s missed. Kitchen (bottom left hand corner cupboard) Recycle bin from under the front desk (garbage was gone but not recycling) Otherwise it looks amazing. Thank you so much for working with us. I have also forward off the invoice to the business manager Traci but just so you know she is away this week. Thanks Again Mr. Kim! ”
We were referred to you by Sports Ngin. They have great things to say about your cleaning services. Our CEO has high standards when it comes to cleaning, and we are looking for a cleaning company that can support that. Thank you! ”
Mr. Kim, It is my honor to send you this letter as a recommendation for your business, Lucky Klover, Inc. In the two years that we have been utilizing your services, we have been very pleased with the customer services, the quality of work, and the staff who provide the services in our office! During this period, I have sincerely appreciated the prompt response we always receive from Mr. Kim and other at Lucky Klover, Inc.. When we have needed to adjust our cleaning schedule due to internal events, Mr. Kim has always made sure this was communicated to his staff and that the work was done as requested. We appreciate the “add-on” services like quarterly cleaning of the refrigerator. Lucky Klover seems to operate like a close family, and we appreciate that culture within our organization as well. I would highly recommend Lucky Klover, Inc. to other businesses that are considering cleaning services. I have been pleased with the service, flexibility, and value for our money with this organization! Sincerely, ”
Hi Michael, We did find the other place was lower price than yours, but we are going to go with you and your company. The professionalism and attention to detail is what sold us. If possible, could we have you start the beginning of May? Let me know if we need to have a meeting with the people that will be cleaning the building. Thank you and we look forward to working with you! ”
I would like to share my experiences with Lucky Klover, Inc., and Michael Kim. First, working with Mr. Kim has been a pleasant experience fromt our first contact through today. He has always been responsive and thorough. Lucky Klover has been cleaning our offices for over a year. Every Monday morning we arrive to a beautifully refreshed office. On the rare occasion that something has been looked over, it is fixed quickly with a text or call to Mr. Kim. Mr. Kim also takes time to stop by the office while we are here to check in with us. He will take a look around and double check the work of his staff. It is clear from his actions, that Mr. Kim cares about his clients and takes the time to be sure all is well. I would recommend Lucky Klover, Inc., and Mr. Kim for any cleaning needs your company may have. If I can be of further assistance, please do call. Regards, ”
Good Morning Michael, Sorry for not getting back to your Thursday, I was on vacation. However we were all very pleased with how the office looked when we came into the office. Thanks again for your attention to detail as well as your services! Thank you Mike ”
I am writing to recommend the services of Lucky Klover cleaning service. We have been using Lucky Klover Inc. to clean our facility for over two years and have been completely satisfied. We are a manufacturing facility and Lucky Klover really helped us get our facility clean and safe. They do an excellent job, are always punctual, and offer very competitive rates. We have also hired them on occasion for extra jobs above and beyond the required work and they also have been very easy to work with and have done exactly what we’ve asked of them. I’m happy to recommend the services of Lucky Klover, Inc. If you have any questions, feel free to contact me. Best Regards ”
I am writing today to recommend Lucky Klover Inc. for your companies cleaning needs. MTI has been using Lucky Klover for almost 4 years. Mr. Kim's staff services are restrooms, common areas, and our main office. Some of these areas see constant traffic by our 270 employees yet look great every day after the staff at Lucky Klover cleans. Lucky Klover is very dependable and easy to communicate with. I would recommend them to any business. Regards, Tony Nielson ”
Let me know if you have any questions. Sorry for any inconvenience this may have caused you! We are Loving the quality of service we have been receiving from Lucky Klover and the staff that clean our building! ”
Dear Mr. Kim, I wanted to thank you again for the great service your company provides for me. Your cleaning people do a very good job cleaning my office building, and I also appreciate when you stop by my building to check the work they do…that’s a top-notch quality control! I highly recommend your service. Sincerely, ”
Hello! I am writing to you because I am impressed with your services at New Life and we would like to have you (if your interested) take a look at our Plymouth Location. It is a much larger space, but have been currently frustrated with our cleaners. Please let me know if you have interest and would like to setup a tour of the location. Thanks! ”
Thank you Michael! Please also make sure the cleaners know that I really appreciate their hard work. They are doing a great job getting caught up with the space! I completely understand that it is a work in progress but I hope they are keeping good spirits since we really love to have them here. ”
I have received many compliments of the cleanliness. Your team is doing very well, and I appreciate it! ”
Hello, The refrigerator looked wonderful. Please make sure to tell you staff thank you! ”
It looks fantastic! Did you use a different chemical? it got spots out that did not come out before…thanks so much ”
We are sooooo happy with you guys! I have even had parents notice a difference! Thank you so much for all of your hard work! ”
Hi Michael, Good to see you again this morning. Our 1-year contract is up after this month. We are interested in continuing service, but can you please provide a new proposal for our service. I have attached last year’s proposal. Please update any pricing or other items and we will issue another PO for continued service. Thank you, ”
We have been a customer of Lucky Klover cleaning services for our veterinary hospital for approximately 3 years. We have been extremely happy with their services. They have been through and consistent and have met all of our cleaning needs. Their employees are friendly and trust-worthy. A representative from the company routinely stops by to inspect their work. If I have any special cleaning projects they are always willing to work with them in quickly. Any concerns I may have are addressed quickly and to my satisfaction and I feel their pricing is very competitive. ”
To Whom It May Concern: We have been using Lucky Klover, Inc since June of 2009 for our daily cleaning in our Lunch room and rest rooms. They also do our 6 month carpet cleaning in our offices and yearly strip and waxing of the lunch room floors. Not only is Lucky Klover competitively priced but they listen to us when we have concerns and take action to correct them right away. I also appreciate that Michael is a hands on owner as well as trustworthy. We generally have the carpet and floors done on a Saturday and I feel comfortable having him in our building alone. I highly recommend Lucky Klover Inc. ”
Kay, Thank you again for being able to have someone come out so quickly to clean the community center! They did a great job! ”
Michael, The fridges are looking AMAZING!! I’m very excited and every person in the office is so happy that they are clean now. I would like to thank you and your cleaners SO much for cleaning them and making them look brand new again. Please tell them how much we appreciate it! My self and our company could not be happier! ”
Without a doubt I would give Lucky Klover the highest recommendation! Mike Kim is the nicest man to work with and goes his way to do an excellent job! He and his team strive do the best — and succeed! Our business is a research bake lab. Milling the wheat, testing, and baking naturally creates a large amount of flour dust throughout the lab, the offices, and conference room. Our restrooms are spotless. Needless to say, our clean up is an ongoing job – one of which is certainly accomplished by Mike and his crew. ”
Lucky Klover has been the exclusive Cleaners for most of our locations throughout the twin cities for several years. During this time I am most impressed with their open communication, and promptness when we have any special requests. They strive for excellence and routinely make cite visits and ask for feedback on a monthly basis. I would recommend Lucky Klover cleaners for your facilities. ”
Hi Michael Thanks for the email and update! That sounds good. The floors did look fantastic after the buffing! ”
Good morning Michael! I just wanted to tell you that the place looks great! You and your team did a fantastic job. I received all your messages about the moving of personal objects on the widow sill and the one bathroom - everything is fine. I appreciate the heads up. Thank you! ”
Yes she decided she was ready for retirement. I'll still be here. I've spoken very highly of your services and don't expect new owners to change. I will keep you in the loop. Thank you for your excellent services! ”
Thank you! We are grateful for your service. ”
Morning Mr. Kim. Just wanted to let you know that everything looked great this morning. Thanks for following up and getting those items looked after for me (the stairs and the window sills). I really appreciated it! Have a great week. ”
I have had his cleaning teams at Lucky Klover cleaning in my buildings for almost 5 years. Clean and sanitary environments are of the upmost importance to us. Lucky Klover takes special care to make sure our facility is the cleanest that it can be. Anytime that we have had any questions, concerns, or special requests, they address them the same day and personally make sure that we are taken care of. I would recommend Lucky Klover to any facility. I have been very happy with the services that I have received over the years and I feel confident that they would do a great job in any type of facility. ”
Lucky Klover has been cleaning our dealership for several years. I get regular visits from Lucky Klover supervisors to ask about the job they are doing. They respond to any concerns directly and I can’t ask for anything more than that — good customer service!” ”
Lucky Klover, Inc. has been doing business with OMG Electronic Chemicals since 2004. We have been very satisfied with their services their employees are very courteous, honest, and hardworking. I would highly recommend them. ”
I would greatly recommend Lucky Klover, Inc. We hired their services in 2009. This company has been a joy to work with. The work ethetic of Lucky Klover as a whole is incredible. When a concern would arise, they would respond very quickly to my emails handling the concerns I had. They would be on site late into the evening making sure the floors got polished or waxed well or the carpeting was cleaned the best he knew how. ”
“Thanks for letting me know. Each week it gets better and better, so far we are very happy with the service. Thanks, ”
Mr. Kim and I have been working together for several years in providing janitorial services and floor care for 44 KinderCare locations in Minneapolis/St. Paul Minnesota and Rochester, MN areas. Mr. Kim continues to service with increasing skill in providing our centers with detailed and affordable janitorial services. Mr. Kim has well trained cleaning crews and offers a detailed,complete cleaning service to our centers. I have no hesitation in recommending Lucky Klover to perferm your organization’s Janitorial/Floor Care needs. ”
I am writing on behalf of Lucky Klover, Inc. who has been servicing our building faithfully for many years. When Michael Kim started the company we were one of the first clients, and we remain so today! We enjoy working with their management team to service our building. I recomend Lucky Klover for your own janitorial needs. We feel like the Lucky Klover company understands our needs and works to satisfy us as key customer. ”
The office was sparkling this morning...and Dan's docking station was plugged in as well. Thank you! ”
Kay and team are great to work with. They do awesome work and are extremely professional and considerate. I highly recommend them for any business. Thanks so much for all! ”
Michael thanks for coming in yesterday with those 2 cleaners. You all did an amazing job and we're very appreciative of your extra effort! ”
Thank you for all your help yesterday! Our execs were very happy. I saw the cleaners last night. Our regular cleaner was working hard. I think it is maybe just the other cleaners that are not helping as much. I wanted to let you know that our regular cleaner was doing very well! Thanks! ”
We will have a temporary suspension of our services until the remodel of our new space is completed. When we are up and running again I'd like you to come and assess our cleaning needs since it will be different from our current location. Sorry for the short notice but we were still recently deciding our relocation time frame. Our new location will be much nicer and I look forward to continuing to use your services! Thank you ”
Lucky Klover has been providing our janitorial service for the past several years. We have been very satisfied with their attention to detail. Customer focus and prompt attention when anything may arise. I have yet to find anyone that cares for their customers as much as they do. ”
Lucky Klover Inc. does a great job for me cleaning my office building. Whenever I need something special done, they always seem to fit it in and do a great job… and very reasonably! They and their employees are very polite and considerate people. Thanks again for a great job! I continue to refer people to you and have full confidence in the job that you do! ”
Hello Michael, I hope you are well…. And, our CEO, Dan gave your company a nice compliment at the last staff meeting. He has noticed that things are cleaner than ever and he appreciates it! Thanks for your great service. Let me know if you need anything else from me. ”
I would like to recommend Lucky Klover for any commercial cleaning needs. The ownership handles their business with a high level of honesty and integrity not often seen in business these days. They also take great pride in the quality of the work their employees perform regardless of the business size. Combined with their knowledge and hard work, Lucky Klover offers a great overall value. ”
I would like to tell you how much I appreciate your excellent customer service. I was not expecting you to have the carpet stain removed on the same day I showed you!! Really, you have always returned my call or email within hours, and if I’ve had a problem, you are on it, the same day. Thank you for your hard work in helping me keep “the old girl” (the building!) in spotless condition, it’s not easy to do! ”
Actually we all were very happy. I have not heard any complaints. Can’t wait to find out what “perfect” is. I am very impressed Mr. Kim. ”
Hi, Kay! I, and everyone else, am so amazed at how clean you and your crew were able to get the carpets!! They look absolutely beautiful– and smell good, too! Thanks to all of you for a difficult job well done!! Kudos!!!! ”
Good Morning Michael, Thank you very much for the hard work this weekend. The carpets look great! … Have a great day, Mike ”
I am happy to give a reference for the cleaning services of Lucky Klover. We have been very happy with the services we have received and the excellent communication when necessary to keep our company clean. Lucky Klover has always provided responsible and trustworthy workers who perform their jobs very well. ”
Good morning Michael, Floor look outstanding! Thank you for the great work. I’ve attached a couple picture from the farm house entry way. Thanks again, Mike ”
Michael, Greetings. Free free to use my name as reference in your proposal. They can contact me if they would like to discuss your cleaning service. Best Regards, Todd ”
Hello Michael, Your company has provided us with excellent service. I am sure you will be on the list of preferred vendors if we do continue to venture in MN. I have copied Roger Hanenberg as well. Best wishes again ”
Thanks for stopping in to inspect the work, appreciate it. I did just notice the rug in the comfort room yesterday, looks and smells great! Thank you for taking care of those!… I can’t believe it’s October 1st already! Hopefully you were able to get outside last weekend in the beautiful weather. ”
My name is Steve Pater. I own Royal Supply, and have been doing business with Michael and Kay for over 10 years. Lucky Klover has a reputation for excellent service and quality work. They hold high standards for cleaning and honesty. I would trust them with keys to my business. Sincerely, Steve Pater” ”
Ted, Everything looks great!!!! I have never seen the floors so clean and fresh looking. Please thank you team for all of there hard work. ”
I was just going to email you! Yes, the floors look GREAT!! I’m impressed they look so good, like a new floor. I’m looking forward to them staying shiny for a longer period of time. Thanks Ted, and thank your crew! ”
Thank you Ted for the follow up. I chose Lucky Klover because I had heard from other centers that you were the best. I appreciate you coming out here, and hope to see major improvement from this day forward. Drive safe tonight! ”
Hi Kay, I missed your phone call this morning but I was actually getting ready to email you at the time to tel you how wonderful the floors looked this morning!! I noticed them right away and I really didn’t notice anything else because I couldn’t take my eyes off of the floors. It continues to improve and I will keep you posted of any concerns that arise. Thanks for checking in again! Have a great day! ”
I am SO impressed, you have exceeded my expectations. Thank you for being our office cleaners! I am forwarding a copy of this email to Jan Feldman, so she knows as well what a wonderful job you are doing. I would have to say our office looks BETTER now, compared to before you started cleaning in the Eagan office. ”
Hello. Our company, Tissx LLC, utilizes your cleaning services. I am very impressed with the work. I will be moving to Maple Grove to a townhome in January. Does your company perform a general/extensive service that I could…. Best Regards, Bill Holmberg ”
I did want to let you know that that was the best strip & wax job I have ever seen. The floors look wonderful! I am excited for you to start cleaning our center as well, especially after seeing what a good job your company does. Thanks again! ”
These guys are great at what they do. Very professional, always on time, thorough, and the leadership have been great to work with. I have had cleaners in the past who try to cut corners and always miss spots, but I've been very happy with Lucky Klover so far and they've been working for us for over three months now. I would highly recommend them to anyone who wants quality service and great work. Thank you! ”
Hello! Thank you for doing such a wonderful job this weekend. I stopped in on Sunday evening and everything was perfect. I will rest well tonight knowing that every thing is ready for our opening day. Thank you again. ”
Thank you so much for coming out to help us resolve the door problems at the Blaine Clinic. We really appreciate your help and service to us and want to express our gratitude. Thanks so much for all you do. ”
As you know I was out of town last week but I still heard about how much cleaner the men’s restroom is downstairs. Big compliment as I have not heard that in years! THANK YOU!! ”
Thank you so much for deep cleaning the bathroom and waxing the flours. Everything looks great! I am very sorry the furniture was not moved out of the dental rooms. I misunderstood. I thought you would only be doing the basement and bathroom on Saturday. I am very sorry you and your team had to move everything from the rooms. Once again, thank you for the wonderful job. ”
The building has been looking great! I have had several parent compliments since you began cleaning. ”
The cleaning job was very well done. I figured it would take extra time the first time around. The office cleaning was long over due. Everyone in the office is happy for the dirt and dust to be gone. Thank you! for a job well done. ”
Thank you for your note and follow up to our request. Your team did a wonderful job meeting out needs. The blinds and the vents are perfect. ”
Thank you so very much for the excellent work on the floors here in Blaine. We have had many compliments from staff and patients. Sorry I was not able to get back to you right away over the weekend. ”
I hope the Vadnais Heights KB center works out for you. I’ve only heard positive things about the service you provide to our centers so hopefully you will be able to get more of them. Thanks and keep it up. ”
Mike has a great positive attitude, is dependable, trustworthy, and expects nothing but the best from his crew. They not only do a thorough cleaning at the beginning of their employment, but have continued to maintain high standards. My only regret is that we didn’t have them at our location sooner and they don’t clean personal residences! ”
Happy Halloween! I looked over the windows and I am completely happy with the way everything looks. Thank you for all your hard work ;) ”
Everything looks great clean carpet and windows… does not get better than that! Thanks. ”
…and it looked like NEW carpet! Thank you very much for the quick and wonderful job you did. ”
I have been pleased with the overall service provided by Lucky Cleaners. Mr. Kim’s cleaning crews have been consistently very polite, accommodating, and thorough. On the rare occasion that an area needs additional attention, my requests have been satisfied promptly and completely. Mr. Kim and his area manager have been a pleasure with which to work. It is obvious that they eager to do the best job possible for their customers. ”
Carpets look great. They removed all the spots out of the lunch room, always an bad area. Nice to come in to a clean smell also. ”
Thanks for the quick response! That sounds great, thank you for working with us! I also want to thank you so far for your great follow-ups! I appreciate all you are doing! ”
I would also like to take the opportunity to let you know that you are all doing a great job and I appreciate all of your hard work. Plus the floors, carpet and bathrooms look wonderful and I am very pleased with your performance. Again thank you for your services. ”
Thanks, Michael! I did have lovely weekend–hope you did as well! The cobwebs were taken care of, all looks good. Thanks for your responsiveness, I really appreciate it. Have a great week! ”
Throughout this past year, I have gotten to know Michael and Kay of Lucky Klover. Both individuals have been very professional with their responsibilities. If I have had any concerns about my cleaning, they take a genuine interest in how is impacts my business and rectifies the problem immediately. ”
I have been working side by side with Jan during this moving process-and we talk about when we first found you and how impressed we were with you from day one. I remember my #1 request when we first met-that we communicate well, and you have exceeded my expectations. I look forward to many years together, as we both grow out business. I wish you much success. ”
Michael, My wife went into the salon today and was very happy with how it looked. Thank you for working with your team to get the extra training in. Andrew ”
I just wanted to tell you how happy I am with the team that is at my center. Tonight when they came in he knew my name and asked if it was ok if they start cleaning. I appreciate the personal touch like knowing my name. Thanks Again! Have a great day! ”
Thank you so much for your attention to our issues. The kitchen looks wonderful. We are very pleased with the way have things have started to look and looking forward to the center maintaining its look. Thanks. ”
Excellent, Thank you for following up with me. I appreciate your attention to detail. You run an excellent service. ”
Hello Michael, The refrigerator looks wonderful. Thanks to you and your staff for all your hard work. Have a wonderful Monday! ”
It is with great pleasure to highly recommend Lucky Klover to anyone seeing and exceptionally good cleaning service. We’ve never had the upkeep that Lucky’s bring to our Lab. With so much flour dust in our Lab, they exceed in keeping our building up to par. ”
Thank you for checking back, Michael. I really appreciate your personal attention! The carpeting on the stairs looks fresh and clean. Thank you again for your careful approach to these details, Meg ”