Back in 2001, I founded this company with a used computer in my small apartment living room with two employees: my son and my wife. Until end of 2006, it was just my family cleaning few buildings by ourselves each of us working 7 to 8 hours every night, and we've worked very hard because this was the only road for our survival.
Soon, our hard-work was getting noticed, and by referrals, we started acquiring more accounts and company was growing. But my philosophy and motto was firm and I never deviated from it regardless how much we grew.
We continued on while keeping the quality services and keeping our employees happy and fully satisfied with their jobs & wages; because I've learned that if the employees are happy, the customers will be happy, and if the customers are happy, the company will grow.
Our goal has always been the same since 2001--current customer satisfaction and not company's expansion. I've seen it too many times, that as the company grows, the quality starts to diminish as we've all witnessed/experienced from the chain-companies. I wanted to make sure that does not happen here at Lucky Klover.
Today, we are growing but my job has always been the same--keep/contain the quality and to make sure we are not losing focus on that. Our core values are always to serve our employees and make sure they are well taken care of, and pursue long-term commitment and relationships with all of our clients regardless of their size.
We are not the perfect company, but it is my pledge to you that we will continue to struggle to provide 'top of the line' services in the Twin Cities--Let's grow together but let me do the 'dirty' work.
Highest wage-giver in the Twin Cities (in our industry)
Your service-dollar is not suffered
Your service-dollar actually goes to work
Cash prizes and rewards for our employees
Maintains reputable credentials
Top rated by clients
Best voted in the Twin Cities
Carries maximum-amount of insurance policy for our clients' protection
Google ranked #1 in the Twin Cities, St. Paul, & Minneapolis category
Long-term commitment and relationship with all of our clients
I am writing on behalf of Lucky Klover, Inc. who has been providing janitorial service to our building faithfully for many years. When Michael Kim first started the company we were one of the first clients, and we remain so today! We enjoy working with their management team to service our building. I recommend Lucky Klover for your own janitorial needs. We feel like the Lucky Klover company understands our needs and works to satisfy us as key customer. ”
I have had Lucky Klover cleaning in my buildings for almost 5 years. Clean and sanitary environments are of the upmost importance to us. Lucky Klover takes special care to make sure our facility is the cleanest that can be. Anytime that we have had any questions, concerns, or special requests, they address them the same day and personally make sure that we are taken care of. I would recommend Lucky Klover to any facility. I have very happy with the services that I have received over the year and I feel confident that they would do a great job in any type of facility. ”